Privacy Policy

Welcome to CoreInfoPoint! Your privacy and trust are incredibly important to us. This Privacy Policy explains how we collect, use, and protect your data. We believe in being transparent and straightforward about our practices, so you can confidently use our platform to achieve your learning goals. Please take a moment to review this policy carefully.

Information Collection Practices

CoreInfoPoint collects information to provide you with the best possible learning experience. We gather both personal and non-personal data through various methods and for different purposes. Here's what that looks like:

Personal Information We Collect

This includes any information that identifies you as an individual. For example, when you sign up for an account, register for a course, or participate in platform activities, we may collect:

• Your name, email address, and login credentials so that you can access and manage your account securely.
• Billing information such as payment details, which are securely processed to complete transactions for paid services.
• Details you voluntarily provide, such as your preferences, interests, or feedback, to help us tailor your experience.

Non-Personal Information We Collect

Alongside personal data, we also collect non-personal information to improve our platform and understand how users interact with it. This may include:

• Device information like browser type, operating system, and screen resolution to ensure compatibility and optimize performance.
• Usage data such as the pages you visit, time spent on the platform, and features you engage with, which helps us improve functionality.
• Aggregated data that doesn’t identify specific individuals but provides insights into overall user behavior.

How We Collect Data

We gather this information through several channels, including:

• Forms that you fill out during sign-up, enrollment, or when you update your profile.
• Cookies and tracking technologies that capture browsing activity and preferences.
• Analytics tools that help us monitor how users interact with our platform.

How We Use Your Personal Data

Your data isn’t just sitting in a database—we use it actively and responsibly to enhance your learning experience. Here are some of the key ways we process your information:

• To deliver educational services, such as enrolling you in courses, tracking your progress, and providing certification upon completion.
• To personalize your learning journey by recommending courses, content, or features based on your interests and activity.
• To improve our platform by analyzing usage patterns and gathering feedback to make updates that benefit all users.
• To comply with legal obligations, such as maintaining transaction records or responding to lawful requests from authorities.

We want you to know that your data is never used for purposes outside these outlined areas. Transparency is key to earning your trust.

Third-Party Data Collection Tools

To provide a seamless and comprehensive experience, CoreInfoPoint integrates with several third-party tools. These services may collect and process some of your data, and we carefully vet each provider to ensure they meet privacy and security standards. Examples include:

• Analytics providers that help us understand user behavior and improve platform performance.
• Payment processors that securely handle transactions and protect your financial information.
• Learning management systems (LMS) that enable course delivery and track your progress.

While these tools are essential to our operations, we remain committed to ensuring your data is handled responsibly and only for the purposes outlined here.

Data Protection and Confidentiality

We take your privacy seriously and have implemented robust measures to protect your information. Here’s how we keep your data safe:

• Encryption is applied to sensitive data, such as payment details, to prevent unauthorized access during transmission.
• Access controls ensure that only authorized personnel can view or manage your information.
• Regular security assessments are conducted to identify and address vulnerabilities in our systems.
• Data minimization practices guide us in collecting only the information we truly need to provide our services.

While no system is entirely immune to risks, we continuously work to improve our safeguards and prioritize your data’s safety.

Third-Party Site References

Occasionally, CoreInfoPoint may include links to external websites or educational resources. These sites operate under their own privacy policies, which we encourage you to review before sharing any personal information. We are not responsible for the practices of these third parties.

Our Use of Cookies

Cookies are small text files stored on your device to enhance your browsing experience. CoreInfoPoint uses cookies to:

• Remember your login details and preferences so you don’t have to re-enter them every time you visit.
• Analyze user behavior to improve platform functionality and content relevance.
• Provide targeted recommendations based on your previous interactions with the platform.

If you’d prefer not to use cookies, you can adjust your browser settings to disable them. However, this may affect certain features of our platform.

Legal Basis for Data Processing

CoreInfoPoint processes personal data under several legal bases, depending on the nature of the information and its intended use:

• Contract fulfillment, such as providing access to courses you’ve enrolled in or issuing certifications.
• Legitimate interests, like improving our platform and ensuring its security and usability for all users.
• Compliance with legal obligations, such as tax reporting or responding to regulatory requirements.
• Consent, which we obtain when required, for example, before sending marketing communications.

We respect your rights and always aim to process your data in a way that aligns with your expectations and our obligations.